BUSINESS INFORMATION
Service terms / CGV
The commercial framework for proposed software services. A website request is an enquiry, with no payment obligation.
Provider and scope
Services are provided by POPLAWSKI MATEUSZ EI, trading as UNISOFTING. The registered address, business identifiers and contact details appear in the Legal Notice. Assessments, consultation, development and support are distinct services. Development is not included in an assessment unless expressly stated.
Proposal and acceptance
After an enquiry, the provider reviews feasibility and sends a written proposal specifying deliverables, exclusions, price and taxes, dependencies, dates, acceptance criteria and payment terms. A contract exists only after both parties accept the proposal and applicable terms in writing. Submission on this website is neither an accepted order nor a payment.
Prices and invoicing
Introductory website prices are proposed starting figures, in euros, and are subject to confirmation of scope and applicable taxes. They are not a payable checkout total. The final proposal must clearly identify the tax treatment and total amount before acceptance. Payment method, instalments and due dates are agreed in the proposal. No payment is collected on this site.
Delivery and customer responsibilities
Milestones and delivery dates are agreed after discovery. The customer provides lawful access, accurate information and timely decisions. Changes in requirements, delayed inputs or third-party dependencies may require an agreed revision. Any added scope requires written agreement.
Acceptance and maintenance
The proposal defines how deliverables are reviewed against acceptance criteria, how defects are reported and how corrections are handled. Enhancements and ongoing maintenance are separately scoped. Support hours and response expectations are agreed explicitly. Mandatory statutory warranties remain applicable.
Intellectual property and third-party software
The agreement identifies source-code handover, licences and any transfer of rights, including its extent and conditions. Rights in pre-existing tools and third-party software remain with their owners. Open-source components retain their original licence obligations.
Confidentiality and personal data
Both parties protect confidential project information. If the provider processes personal data on the customer’s behalf, a suitable data-processing agreement must define instructions, security, subprocessors and data return or deletion before that processing begins.
Withdrawal, termination and disputes
Eligible consumers have the statutory withdrawal rights explained in the Refund and Cancellation Policy. No waiver is created by submitting an enquiry. Termination, refunds and payments for work are governed by the agreement and mandatory law. Contact the provider first to seek a practical resolution. Consumer mediation details must be supplied before a consumer contract is accepted; no unverified mediator is named here. French law applies subject to mandatory consumer protections and jurisdiction rules.
Questions? mateuszpoplawskii@inbox.eu